Refund policy

At https://web-resio.site (โ€œweโ€, โ€œusโ€, โ€œourโ€), customer satisfaction is our top priority. Please read this Refund Policy carefully before making a purchase. By placing an order, you agree to the terms outlined below.


1. Digital Products & Services

Due to the nature of digital products and services (such as website templates, design files, software, or digital downloads), all sales are final and non-refundable once the product has been delivered or accessed.

We do not offer refunds for:

  • Change of mind after purchase
  • Lack of technical knowledge
  • Incompatibility with third-party software not disclosed prior to purchase
  • Failure to read the product/service description before purchasing

2. Subscription Services (if applicable)

If you subscribe to a recurring service (such as hosting, support, or ongoing digital tools), you may cancel your subscription at any time. However, no refunds will be provided for partial billing periods.

We recommend canceling at least 24 hours before the next billing cycle to avoid being charged.


3. Exceptional Circumstances

Refunds may be issued under exceptional circumstances, including:

  • Duplicate payments
  • Non-delivery of product due to a technical error on our end
  • Major, verifiable technical defect in the product that cannot be resolved

To request a refund under one of these circumstances, you must contact us within 7 days of your purchase with detailed information about the issue.


4. How to Request a Refund

To request a refund (if eligible), please email us at [Your Support Email] with:

  • Your full name
  • Order number or transaction ID
  • Reason for the refund request
  • Screenshots or supporting evidence, if applicable

We will review your request and respond within 3โ€“5 business days.


5. Chargebacks

Initiating a chargeback without first contacting our support team will be considered a violation of this Refund Policy. We reserve the right to ban future access to our products or services in such cases.


6. Policy Updates

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.


7. Contact Us

If you have any questions about our refund policy, feel free to contact us at:

webresio llc

contact@web-resio.site